As the VP of HR at Microsoft, I saw a lot of people make mistakes. From simple math on their expense accounts to serious errors in judgment that required the local police to resolve. Also, much of ...

We all make mistakes but how do we respond to them? Some of us will be defensive and justify reasons for the mistake. Some of us will feel shame. Others may develop a sense of guilt. Still others may ...

Directly confronting team members about their mistakes can do more harm than good. Leaders should take a more thoughtful approach, tailoring “teachable moments” for individuals and contexts. Perhaps ...

From an early age, adults warn us not to make mistakes. These actions and judgments, considered misguided or plain wrong, embody one common thing: Mistakes can be avoided. But should we try not to ...