Amazon has opened a claims process for refunds tied to a $2.5 billion FTC settlement over Prime enrollment and cancellation practices. Eligible U.S. Prime members who did not receive automatic refunds ...

Amazon offers a generally customer-friendly return policy, with most items eligible for return within 30 days, extended during the holiday season. Certain categories have restrictions or ...

Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases they made ...

Amazon settled with the FTC for $2.5 billion last year over claims it mis-sold Prime memberships. The settlement included a provision for $1.5 billion in refunds of up to $51 per customer. Here's how ...

Amazon is moving toward resolving a major class action lawsuit that accused the company of improperly handling customer returns, with a proposed settlement valued at more than $1 billion. The ...

The settlement calls for Amazon to pay $309.5 million to shoppers who didn't get a refund or received an untimely or incorrect refund amount. "Recovery to individual class members is tied to the value ...

Illinois residents still have a chance to receive an Amazon refund as part of a settlement with federal regulators. Here's what to know about the suit, including who's eligible and how to file a claim ...