Customer Service Week begins tomorrow, paying tribute to the critical role customer service plays in supporting organizations and honoring those who continuously strive to maintain great relationships ...
J.D. Power and Associates released a list Thursday of the 40 brands — spread throughout several industries, including the automotive field — that it considers as having the strongest customer service ...
KNOXVILLE, Tenn., Feb. 2, 2026 /PRNewswire/ -- Ripley PR, a global public relations agency specializing in skilled trades, B2B tech and manufacturing, has been named the public relations agency of ...
Many of the diverse challenges that businesses are facing in 2020 — from the COVID-19 pandemic to Brexit — are completely unprecedented. And while even the best leadership teams can't plan for ...
The rapid evolution of artificial intelligence in recent months has many organizations looking to incorporate the technologies into a number of business processes, including customer service. The ...
HOUSTON--(BUSINESS WIRE)--Calpine Corporation (NYSE:CPN) and Champion Energy Marketing, LLC, announced today that they have entered into an agreement for Calpine to purchase Champion, one of the ...