NHS Shared Business Services has launched a framework agreement to help the NHS improve how it communicates with its patients through tech.

NHS Shared Business Services has introduced a £250m communication framework to support trusts in improving patient contact ...

Missed appointments (Did Not Attend – DNAs) cost the NHS an estimated £1.2 billion a year, making reliable, accessible and two‑way communication increasingly vital to patient care and operational ...

NHS staff in Scotland will be trained on using compassionate communication after a study found patient safety could be improved by having someone listen to their experiences after adverse events. The ...

Medical professionals have criticised a new NHS system to extract patient data from doctor’s surgeries in England, saying communication with the public about the process has been “completely ...

UK law changes pose a threat to the security of messaging apps - and therefore their use in the NHS. In The BMJ today, doctors warn that patient care will suffer if they can no longer use apps such ...

Public relations organisation, The Chartered Institute of Public Relations (CIPR) has hit back at calls to cut the multi-million pound budget NHS communications team in favour of employing more nurses ...

British Telecommunications plc (BT) is partnering with NHS Blood and Transplant (NHSBT), to provide a technology and communications solution for England’s NHS blood donor network. NHSBT looks after ...

The procurement framework aims to help NHS organisations buy products and services to help communicate with patients more efficiently.