Business Insider

Dialpad Launches Call Center to Help Small Businesses Build a Superior Customer Experience

SAN FRANCISCO, March 7, 2018 /PRNewswire/ -- Dialpad, the pure-cloud business communications provider, today announced the launch of Call Center, a new and modern take on call center software. Built ...
No Jitter

Dialpad Leans Into AI; Contact Center

Cloud communications company Dialpad yesterday announced a major artificial intelligence (AI) milestone. Based on technology acquired from TalkIQ in 2018, Dialpad’s Voice Intelligence (Vi) platform ...
Business Insider

Dialpad Launches Dialpad Support for Call Centers

SAN FRANCISCO, Dec. 5, 2018 /PRNewswire/ -- Dialpad, the only AI-driven, cloud-native business communications platform, today announced the launch of Dialpad Support, a new AI-powered call center ...
SiliconANGLE

Dialpad integrates generative AI across its call center suite

Cloud communications provider Dialpad Inc. is continuing its aggressive rollout of artificial intelligence capabilities with today’s launch of DialpadGPT, which it describes as a domain-specific large ...