Regardless of how the politicians try to spin it, the economy is a top concern this election year. Consumers are struggling, and so are businesses across just about every industry vertical. Consumers ...

In today's hyper-competitive, highly saturated sales marketplace, customer relationship management (CRM) platforms have become vital for success. Despite this, many underestimate the value of a good ...

Are you feeling stressed out about making sales and keeping in touch with your customers? If so, it’s time to get tools that will help you keep track of your customers and make more sales. This is ...

Pipedrive is a good CRM product. But unfortunately a recent press release from the company doesn't help its credibility. According to the statement's headline, Pipedrive reported "record sales growth ...

Customer relationship management (CRM) software is a critical tool for driving sales and interacting with potential or current customers. The best CRMs help you organize and store all of the data that ...

Customer relationship management or CRM solutions can be invaluable for small business owners. Whether you use the software to keep track of customer interactions, promote offerings to prospects, ...

With an anticipation that they will bring a significant change of the relationship with customers, the ability to make the sales process easier and to base the decisions on the data, most of the ...

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

Customer relationship management is a long-term business. Diageo and SK-II certainly appear to understand this, consolidating their regional CRM briefs with one agency each in recent months, in a bid ...