OTTAWA, March 4, 2014 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW) today announced the acquisition of contact center supplier OAISYS, a leading developer of integrated call recording and quality ...

I woke this morning to news of a Bloomberg report that Mitel has made Avaya an offer to create a combined company worth more than $5 billion (see related No Jitter post). One of my first thoughts was ...

After beefing up its contact center organization in 2015, Mitel launches this year with its latest release of MiContact Center Business. It's been 14 months since I last wrote about Mitel's contact ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business communications, today announced it has been positioned as a Leader in the Aragon Research Globe™ reports for both Intelligent ...

Mitel is paying approximately $20 million for Ottawa-based prairieFyre, which has been the OEM for the bulk of Mitel's contact center suite for the past 15 years, the companies told CRN Monday. Mitel ...

Mitel CX is an all-in-one, AI-assisted customer experience management platform designed to enhance customer engagement across all levels of an organization, from frontline staff to back-office ...

Mitel announced a series of enhancements to its MiContact Center portfolio at last week’s Call Center Week conference held in Las Vegas. Mitel intends to use these enhancements to expand its position ...

On Tuesday, the Ottawa-based business communications company announced that it has acquired Arizona-based call recording software maker OAISYS for an undisclosed amount. Companies contending with the ...

Mitel has announced the release of its Mitel AnyWare Cloud Contact Center solution as the latest addition to the company’s suite of cloud-based products. Mitel’s contact center solution is targeted to ...

Mitel has placed a big bet on voice and UC virtualization as it looks to make a comeback in the channel, and a big part of that is its strategic relationship with VMware. The two companies deepened ...

DALLAS--(BUSINESS WIRE)--Mitel®, a global leader in business communications, today announced a strategic partnership with Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud ...

Mitel acquired Toshiba’s business phone systems in 2017, and access to the communication giant’s products and services has only strengthened the Canadian company’s reach into the worlds of both PBX ...