Cisco Systems Inc. is enhancing its CRM (customer relationship management) software with small and medium-sized businesses in mind, integrating it with an improved version of Microsoft Corp.’s ...

Cisco Systems(R), Inc. (NASDAQ:CSCO) today announced, with the support of Microsoft, that the Cisco(R) Unified CRM Connector 3.0 is now available in 20 languages. These are Danish, Dutch, Finnish, ...

Cisco Systems has released the next version of its Unified CRM Connector. Like previous versions, it links into the Microsoft CRM application to provide integrated contact center-CRM functionality.

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...

The vendor is also backing up the product release with a new, optional specialization around CRM solutions for its IP telephony partners. "Cisco is getting the message that SMBs, like enterprises, are ...

Cisco is enhancing its CRM software with small and midsize businesses in mind, integrating it with an improved version of Microsoft’s Dynamics CRM and bringing it to the screens of Cisco phones. Cisco ...

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. Cisco starting Monday is set to offer ...