Water companies are too often closing customers’ complaints before fully resolving them, according to the sector’s consumer ...

Northern Powergrid has raised concerns about the legality of funding customers’ low carbon assets through network charges. It comes after Ofgem proposed that DNOs could have an expanded role in ED3 ...

Our latest round-up of industry appointments sees the UK’s electricity networks commissioner Nick Winser take on a new role as President of the ADE. There are also senior moves at UKPN, Kaluza and the ...

The National Energy System Operator (NESO) has dropped its proposed ‘advancement fees’ for all customers who took part in the connections queue reordering exercise. NESO had previously announced that ...

A think tank has urged Ofgem to issue an immediate clarification over the interpretation of the Electricity Act 1989 to ...

Ofgem has been urged to resist the temptation to set “hard”, fixed targets to measure innovation in the energy retail market.

Maintenance budgets set for water companies to spend during the current five-year asset maintenance period (AMP8) could be ...

Utility Week deputy editor Rob Horgan rounds up the week's biggest news, with renewable generation stealing the spotlight.

The real-life figures behind the protagonists in Channel 4's Dirty Business are calling for a referendum on bringing the ...

Half of Britain’s existing 15.9GW of onshore wind capacity is at risk of being lost unless planning rules are overhauled, a renewables developer has warned. Thrive Renewables chief executive Matthew ...

Ofgem has fast-tracked proposals to close a loophole in the mechanism for compensating suppliers for flexibility services provided by their customers but sold in the wholesale market by independent ...

The need for utilities to plug a skills gap over the coming years in well known. However, the challenge is not just finding ...