MEMPHIS, Tenn. — WREG got a look at the place where Memphians are told to call when they have city complaints. 311 is how you connect with the City of Memphis for services, but many have been telling ...

Add Yahoo as a preferred source to see more of our stories on Google. Update: City of Memphis Spokesperson Arlenia Cole confirms that there are active reports for 765 Mansfield and 751 Mansfield. Cole ...

CHARLOTTE — The phone was ringing off the hook inside the Charlotte-Mecklenburg 311 Center last weekend and the operators handled it with ease. The city of Charlotte says 311 operators are preparing ...

As reported by NOLA.com, the district has been testing an AI agent developed with vendor Carbyne and trained on the last ...

TAMPA, Fla. - Three digits can have a massive impact, but knowing which one to dial can make all the difference when you need help. Wednesday, February 11, marks "211 Day," a time to highlight a ...

MEMPHIS, Tenn. — Changes are coming to the city’s 311 call center after citizens have expressed frustration over complaints not being quickly resolved. 311 refers to the three digits Memphis residents ...

The Town of North Hempstead’s 311 Call Center has officially answered 3,000,000 calls since it was first established in 2005. “This is truly a milestone, and we are deeply grateful to our operators ...

Since 2023, AI agents have been answering and triaging certain 911 calls in New Orleans. Soon, AI technology will also be ...

MEMPHIS, Tenn. — A homeowner in Midtown says the city’s 311 system is letting him down as weeds grow higher outside his home. Kenneth Campbell says he’s been dealing with the overgrown grass near some ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Update: City of Memphis Spokesperson Arlenia ...