WILDWOOD, Fla. — Sumter County is using artificial intelligence to bridge the language barriers in its 911 dispatch center, utilizing Motorola Solutions’ new Assist AI to help translate calls in ...

The contact center landscape has undergone a seismic shift in recent years, driven largely by advancements in autonomous ...

Catholic Health cut call center costs and improved patient satisfaction by eliminating patient hold times using AI voice agents.

Tesla said every car had the hardware to drive itself. That was false, so it will build factories in every city to retrofit ...

OpenAI is releasing an update to its artificial intelligence image-generating software that it says will let users create ...

Many Americans are turning to artificial intelligence tools such as ChatGPT for health advice. A Gallup poll out Wednesday ...

The company just announced Clone, a feature built directly into its wireless phone plan designed to answer calls using the ...

Ky., said the U.S. “is in an AI arms race with China” at a markup in January, it was routine. Earlier that month, at a House ...

One year after rescuing Canada’s Liberal Party from electoral disaster, Mark Carney has strengthened his hold on power. The ...

If data quality, surveillance and governance aren’t assured, firefighters won’t trust AI’s use within their department. Fire departments that use AI, for example, for records management should audit ...

CINCINNATI—Late at night, or when her 18-month-old daughter is napping, Jessica Sharp logs onto Chat GPT and asks it to help her in her fight to stop a data center from being built just steps away ...